Overview

IDM uses state of the art, relational database technology. IDM is modular and is available in stand alone and network versions. It will run on most platforms and can be integrated with any accounting package of your choice.


Approach

IDM uses an proven easy-to-use, menu-driven approach. IDM never leaves you guessing. Service calls are handled smoothly from the on-set to completion to the generation of an invoice. Accounts Receivable, Customer Files and Equipment Information Files are all updated automatically.

IDM generates a bill of materials for key system units making order entry a breeze. Phased billing handles rentals, leases and cash sales to your specifications.

This is just a general overview of the approach we've used. If you're interested in learning more, we recommend you contact us for a personal description and overview of all it's capabilities and features.


Tracking

IDM Tracks equipment sales and your files are always up to date - tracking new, refurbished or used equipment sales, as well as, the MAC price along with GMA and Warranty data.

IDM displays (at a glance) what equipment your customer has through a single inquiry. It will track trunk lines, extension numbers, hunting lines, serial numbers and locates equipment for single and multiple sites for each customer.

IDM efficiently tracks Maintenance Contracts - indicating terms, level of service & equipment covered.

We invite you to experience IDM on your own PC, via the internet.


Note

IDM package is limited to 250 customer sites.
Price starts as low as $9,000.00 for all modules (Service, New/MAC, Quations, GMA, Inventory, AR),2 users, and 30 days of free unlimited software support.
$2,000.00 for each additional (4) four users.

Request a demo and go on-line with live support using the actual software. Experience is the best teacher and we invite you to experience our software first-hand.